Dracon is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers.
For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.
For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Dracon.
Visitors To Our Web Site
What information do we collect?
When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit.
We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.
Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us analyze web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.
Note that our site provides links to products and services offered by other companies; the company's web site that you link to will be able to determine that you linked from our web site
Dracon Customers
What information do we collect?
When you sign up for our services, you provide us with both contact information only. Contact information typically includes your name, address, and phone number.
While you are a Dracon customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our service for you. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Dracon, our customers, or others, or where Dracon has a good faith belief that the law requires such disclosure.
Please note, however, that Dracon reserves the right to send bulletins and other important information regarding our services at our discretion.
|